Shipping Policy
United Organic Foods delivers orders across Pakistan through trusted courier partners. Delivery time depends on your city and location. Once your order is confirmed, we keep you informed about its status until it reaches you.
All orders are shipped on a Cash on Delivery (COD) basis. While we aim for timely delivery, delays may occur due to courier issues, weather conditions, or other unforeseen circumstances.
Delivery Support
Our customer support team is always available to assist you. If you have any questions about your shipment, you can contact us and we will support you until your order is delivered successfully.
Returns & Exchanges
We accept returns or exchanges within 3 days of delivery only under the following conditions:
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The item is unopened and unused
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The wrong product was delivered
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The product was damaged during delivery
Food items that are opened or partially used cannot be returned unless they are damaged or incorrect.
Return Process
To request a return or exchange, please contact us within 48 hours of receiving your order and provide photo or video proof if required. Our team will guide you through the return process.
Return Charges
Return pickup charges may apply depending on the situation and location.
Contact Us
For shipping or return-related queries, please contact us